The Insights → Productivity Reports screen provides a powerful lens into how time and digital tools are used across your organization. Designed for managers, team leads, and IT administrators, this feature transforms activity data into meaningful insights—enabling you to identify high performers, uncover inefficiencies, and build a culture of focused productivity.

📍 To access this screen, go to Insights → Productivity Reports

Reports are automatically generated when:

• The Productivity Tracker is enabled in the user’s Agent Profile.
• The user is signed in through the Connect Application.

Looking to define productivity rules or manage classifications?

View Productivity Configurations 

User Reports

The Users tab provides individual-level insights into application usage and productivity. It allows you to evaluate how each person spends their time and whether their digital habits align with team and company goals.

You'll see the following breakdowns:

• Most Active Users – Users with the highest total time across all applications.
• Productive Users – Users who spend the largest share of time in apps marked as productive.
• Unproductive Users – Users frequently engaging with low-value or distracting applications.

User Report Details

1. Click Details next to any user to explore:
   • Time spent per application
   • Productivity classification per app
   • A sorted list of most-used applications

Team Reports

The Teams tab aggregates user activity to provide a comprehensive overview of group-level productivity. Whether you're managing departments or functional teams, this view helps you spot trends and take informed action.

You'll be able to compare:

• Most Active Teams – Teams with the highest total usage across members.
• Productive Teams – Teams spending a majority of time in productive tools.
• Unproductive Teams – Teams with a noticeable reliance on unproductive applications.

Team Report Details

Click Details next to any team to explore:

• Total Active Time across the team
• Segmentation of time into Productive and Unproductive
• Team Productivity Score based on usage patterns
• Member rankings by engagement and productivity

Use this data to balance workloads, restructure roles, or support underperforming teams.

Application Reports

The Applications tab reveals how individual apps impact productivity across your organization. This view is especially useful for application lifecycle management, IT budgeting, and usage enforcement.

Categories include:

• Most Productive Applications – Tools associated with high-value, focused work.
• Unproductive Applications – Applications linked to non-work-related activities or distractions.
• Neutral Applications – Apps with context-dependent usage patterns.

Application Report Details

1. Click Details next to any application to explore:

   • Which users accessed the app
   • Time spent by each user
   • Productivity classification and trend analysis

   These insights help optimize software investments, improve training, and enforce digital policies.

📤 Export Reports

To export flow logs in .csv format, click the Export button in the top-right corner in the Users, Teams, or Applications tabs.

• A maximum of 10,000 records can be exported.
• Active filters and sorting will apply to the exported results.

Updated July 15, 2025 01:38