Trusted Networks

The Trusted Networks screen lets you define specific networks that are considered secure and reliable. When a user connects from one of these networks, certain policies—like authentication requirements or posture enforcement—can be relaxed or adapted accordingly.

This feature is especially useful in Zero Trust environments where context matters as much as identity. By defining what you trust, you gain flexibility without compromising security.

📍 To access this screen, go to Settings → Configurations → Trusted Networks

Trusted Networks only work if the Trusted Networks feature is active in the Agent Profiles.

Go to Agent Profiles Guide

Each row represents a defined trusted network entry:

Column Description
Title The name you give the trusted network (e.g., Office Wi-Fi)
Description Optional notes to help you recognize the network
Network Type How the network is identified — via SSID, Wired, or Wireless
Status Current status of the trusted network

You can add multiple entries to account for different branches, remote offices, or known home setups.


Create a New Trusted Network

Click Create New to define a new trusted network. You’ll see a modal with the following fields:

Field Description
Title A recognizable name for this network (required)
Status Set to Enabled or Disabled
Description Optional description to provide internal context
Network Type Choose how the network is identified:

SSID: Useful for known Wi-Fi names

Wired: Matches any physical (LAN) connection

Wireless: Matches all wireless connections
Source MAC The MAC address of the router or access point (required for SSID or Wireless types)

 

Note:

When the user leaves a trusted network, the application will attempt to reconnect within 30 seconds, even if the user manually disconnected.

The main idea of Trusted Network is to ensure the user is always connected when outside of a trusted network.

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