Trusted Networks

The Trusted Networks screen lets you define specific networks that are considered secure and reliable. When a user connects from one of these networks, certain policies—like authentication requirements or posture enforcement—can be relaxed or adapted accordingly.

This feature is especially useful in Zero Trust environments where context matters as much as identity. By defining what you trust, you gain flexibility without compromising security.

Settings → Configurations → Trusted Networks

Trusted Networks only work if the Trusted Networks feature is active in the Agent Profiles.

Go to Agent Profiles Guide

Each row represents a defined trusted network entry:

Column Description
Title The name you give the trusted network (e.g., Office Wi-Fi)
Description Optional notes to help you recognize the network
Network Type How the network is identified — via SSID, Wired, or Wireless, or Public IP
Status Current status of the trusted network

You can add multiple entries to account for different branches, remote offices, or known home setups.


Create a New Trusted Network

Click Create New to define a new trusted network. You’ll see a modal with the following fields:

Click Create New to define a new trusted network. You'll see a modal with the following fields:

Field Description
Title A recognizable name for this network (required)
Status Set to Enabled or Disabled
Description Optional description to provide internal context
Network Type Choose how the network is identified: SSID, Wired, Wireless, or Public IP
Source MAC The MAC address of the router or access point (required for SSID or Wireless types)
Public IP One or more public IP addresses (required when Network Type is set to Public IP)

 

Network Type options:

  • SSID: Useful for known Wi-Fi names.
  • Wired: Matches any physical (LAN) connection.
  • Wireless: Matches all wireless connections.
  • Public IP: Matches connections originating from specific public IP addresses. When selected, enter one or more addresses in CIDR notation. Multiple entries can be added. This is useful when users connect from a known office IP and you want to apply a less restrictive policy or bypass VPN routing for traffic that is already on the same network as your data resources.

Note:

When the user leaves a trusted network, the application will attempt to reconnect within 30 seconds, even if the user manually disconnected.

The main idea of Trusted Network is to ensure the user is always connected when outside of a trusted network.

Updated

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