The Email Server screen lets you configure how Timus sends system-generated emails such as password reset links, alerts, and scheduled reports. By default, emails are sent using Timus's built-in mail service. If you prefer using your organization's own email infrastructure, you can enable a custom SMTP server.
📍 To access this screen, go to Settings → Configurations → Email Server
At the top of the screen, you'll see a checkbox labeled Use Custom SMTP Server.
- When this is unchecked, Timus continues to send emails using its own service. You don’t need to enter any additional information.
- When you check this option, a set of fields appears for configuring your own SMTP server.
Once enabled, you’ll need to complete the following:
| Field | Description |
|---|---|
| Sender Account | The email address that system messages will appear to come from |
| Password | The password for the sender email account. Used to authenticate with your mail server |
| SMTP Server Address | Your organization’s SMTP host (e.g., smtp.yourdomain.com) |
| Port | The port your SMTP server listens on. Common ports: 465 (SSL), 587 (TLS), or 25 (None) |
| Connection Type | Select the type of connection: SSL/TLS or None |
| StartTLS | If you select None for the connection type, the StartTLS checkbox appears. Enable this if your server supports it |
When you save your settings, Timus will send a test email. If you don’t receive it or the sender address doesn't match, the setup may be incorrect.
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