Report on Disconnect Requests
Hi,
I have seen this Feature Request (https://support.timusnetworks.com/hc/en-us/community/posts/44532197668371-Connect-Disconnect-Logging) and it's in a Completed Status. However, I was hoping to better “Report On” or have the ability for an API custom report on our side pull the info from what you have shown to be available. It is of interest to have, in an auto-sent report, who is disconnecting and the reasoning versus going in, filtering, etc. from the Home, Devices, Disconnection Requests area.
Comments
2 comments
Aaron Ward thanks for linking the related request and for the context.
To make sure we scope this accurately, could you share a bit more about your specific use case and how you'd ideally consume this data? The more detail you can provide, the better we can shape the right solution. Thanks!
Hi Eda Ercan ,
Thanks for noticing :-). I am specifically referring to the automated report widgets you have today.
a.) The ability to include this type of data IN THAT. Example, top 10 Disconnect Requests: Date / Time, Users, Reason (as entered by user). Potential to add more (top whatever you have already as options).
We allow our users to disco w/o an admin approval, so we just simply want to see How many / often this happens and reasoning as to why.
AW
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