Cloud Gateways

The Sites screen is the central hub for managing gateways and IPsec connectors. It displays essential metrics for each site at a glance, including region, health, throughput, and the number of connected devices.


Sites Table

The Sites screen is your central hub for managing Cloud Gateways and IPsec Connectors. It displays essential metrics such as region, gateway health, throughput, and the number of connected devices.

Column Description
Name The display name assigned to the gateway
Region The cloud region where the Cloud Gateway is hosted
Type Displays the site type
Health Real-time connection quality to the Timus Cloud
Throughput Real-time upload and download bandwidth
Networks Total number of interfaces defined on the gateway
Devices Number of actively connected endpoints
Status Current operational state of the gateway

You can manage each gateway through the ••• menu:

  • Edit — Modify the gateway configuration
  • Details — Opens the gateway's full configuration screen, where you can manage DNS settings, traffic filtering, maintenance schedules, and advanced network settings across dedicated tabs.
  • Delete — Permanently removes the gateway from the system. Deleted gateways are referenced in logs and reports by their ID: Deleted Site (ID: {id}).

Gateway Status

Gateway status reflects both reachability and operational health, giving administrators a more accurate picture of each site's condition.

Status Description
Operational The gateway is reachable and functioning as expected. Heartbeat communication is healthy and no critical issues have been detected.
Offline The gateway cannot be reached. The system considers it inaccessible.
Degraded The gateway is reachable but not operating at full health. Heartbeat interruptions, drops in connection quality, or unexpected behavior in certain services have been detected. Requires attention.
Maintenance The gateway has been intentionally taken out of service, either during a manually initiated update or an automatic update cycle. Temporary connectivity interruptions are expected during this state.
Activating Displayed when a gateway has been newly created and is in the process of coming online.

Create a New Cloud Gateway

Click Create Site to start provisioning a new Cloud Gateway.

Field Description
Type Cloud Gateway
Title Required. Enter a unique name to identify the gateway

The Gateway Version is assigned automatically to ensure consistency across your deployment. (Gateway v14+)

Once saved, the gateway will appear in the Sites list, ready for further configuration.


Cloud Gateway Details

Click Details to open the configuration screen. Each section is organized into its own tab.

Tab Purpose
Overview View real-time metrics and gateway metadata
DNS Manage global DNS servers, static records, and internal Split DNS
Filtering Settings
(Gateway v14+)
Configure Web Filter, Application Filter, Antivirus, and Firewall settings
Diagnostics
(Gateway v14+)
Troubleshoot with live tools like Ping, Traceroute, and DNS Lookup
Logs
(Gateway v14+)
Browse DHCP and Connector logs
Maintenance Schedule updates and define safe upgrade windows
Advanced Settings Optimize network performance at the protocol level

On gateways running earlier than v14, DNS, Maintenance, and Advanced Settings are accessible through the Edit screen.


Overview

The Overview tab provides real-time metadata for the selected gateway.

Connectivity Metrics

Metric Description
Health Stability and reachability to the Timus Cloud
Throughput Real-time upload and download speeds
Latency Round-trip time to cloud services
Jitter Latency variation over time
Loss Packet loss percentage

Network Statistics

Time-series graphs displaying gateway performance over time. You can filter the view by:

  • Metric — Health or Throughput
  • Time Range — Last 4 Hours, Last 8 Hours, Last 12 Hours, Last 24 Hours, Last 48 Hours, or Custom Time
  • Interface — Aggregated or WAN (primary)

Site Information

Field Description
Region Hosting region of the gateway
Type Cloud Gateway
Application Filter Whether traffic identification is active
Web Filter Whether category-based filtering is applied
Antivirus Whether HTTP(S) download scanning is enabled
Gateway Version Current software version
IP Address The public IP address assigned to the gateway
Status Operational status of the gateway

Network Interfaces

Every Cloud Gateway comes with pre-provisioned interfaces:

  • port0 — Primary WAN interface for external communication
  • tun0 — OpenVPN tunnel interface
  • wg0 — WireGuard tunnel interface

Static IP management is centralized under the DHCP tab for each interface, allowing you to reserve IPs directly within the subnet of the selected interface. (Gateway v14+)

Column Description
Name Identifier for the interface
Type Physical or tunnel
Role LAN, management, or other custom-defined use
IP / Network IP address and subnet
Status Interface state
Bound Interfaces Related virtual or bonded interfaces
Addressing Mode DHCP or Static assignment
Description Optional purpose or note

Network / Interface Configuration

For detailed interface configuration, see the Interfaces & IP Management Guide.

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